Business Office Coordinator: Full-time

Business Office Coordinator: Full-time

Valley Hope of Norton has an exciting opportunity for a talented professional to join our team in the key role of Business Office Coordinator.

Located in northwest Kansas, Valley Hope of Norton, has provided residential drug and alcohol addiction treatment services since 1967. Valley Hope of Norton is the ORIGINAL Valley Hope, and we take great pride in that. The story of Valley Hope begins and continues on the grounds we work every day.

At Valley Hope, the work of every team member matters. The work we do every day saves lives and builds hope for the future. Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization.

EDUCATION & EXPERIENCE

• One (1) year work experience in an office or medical office setting.

Preferred:

• Two (2) plus years of work or internship experience in an office or medical office setting.
• Associate’s degree in business related field.

BENEFITS:

• Affordable health, dental, and vision insurance
• Tuition Assistance
• Student Loan Repayment
• Public Student Loan Forgiveness (PSLF) Eligible Employer
• 8 Paid Holidays (Including 1 Personal Holiday)
• PTO – Up to 22 Days per year based on years of service
• Paid Parental Leave
• 401(k) Retirement Plan with employer match
• Health Saving and Flexible Spending Accounts
• Employee Assistance Program
• And much more!

JOB SUMMARY:

• Answers multi-line telephone system and responds effectively to incoming callers.
• Assists with the admissions call process as directed responding to prospective patients/families/referral sources with respect and kindness.
• Assists with the admissions process as directed which may include face-to-face meetings with incoming patients and their families and documentation/computer data entry of patient information.
• Performs/Assists in determining insurance or other funding verification/benefits including coordinating the transfer of patient information to internal/external payment sources as directed.
• Interacts with patients and visitors as necessary to support positive clinical environment.
• Performs cash and credit transactions including book or other merchandise sales as well as patient payments for services accurately and effectively.
• Deposits cash, check and credit receipts and manages facility Petty Cash as directed. Prepares accounting transactions/keeps records as directed.
• Assists with processing of weekly accounts payables as directed which may include computer data entry, statement reconciliation and balancing of accounts.
• Performs word processing duties for clinicians and others in the facility as needed.
• Respond promptly to medical records requests while following HIPAA and 42 CFR part 2 guidelines.
• Performs computer data entry of patient/family/referral source information and charges into Valley Hope and other payment source systems as assigned.
• Assists with patient meetings regarding insurance and/or financial information as directed.
• Performs common office related tasks such as filing, scanning, faxing, and copying.
• Assists Business (Operations) Manager as needed with training of staff.

WORK ENVIRONMENT:

• Office setting within a residential and/or outpatient treatment facility.
• Traditional hours; able to work overtime to the extent necessary.
• Sitting for extended periods of time of up to 4 hours.
• Able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.
• Able to lift and carry at least 20 pounds.

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