.. About TotalMed Staffing TotalMed is a Top Ten, travel nursing and healthcare staffing agency with the mission of igniting purpose in healthcare. The organization staffs nurses, therapists, pharmacists, and other clinicians of all specialties in all 50 states. They offer local and travel jobs and match .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / PTO - As a Support Associate you'll: Act as the initial support contact for clients and providers; Provide thoughtful/empathetic phone, email, and chat communication; Assist clients with navigating their clinical journey from sign-up to completion of therapy, including follow-up to help clients schedule appointments; Advocate for clients and providers by capturing feedback and working cross-functionally, ensuring their needs and concerns are communicated internally; Provide troubleshooting and technical support; De-escalate dissatisfied clients and providers...Hiring Fast >>
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