Membership Assistant

  • New Jersey
  • Costco

Job Title: Membership Assistant Employer: Costco Job Description: As a Membership Assistant at Costco, you will be responsible for assisting customers with membership applications, renewals, and inquiries. You will provide exceptional customer service, ensuring that customers have a positive experience and that their membership needs are met. Your role is crucial in maintaining and growing Costco’s membership base. Key Responsibilities:

  • Assist customers with membership applications and renewals.
  • Provide information about membership benefits and services.
  • Process membership payments and issue membership cards.
  • Address customer inquiries and resolve any membership issues.
  • Maintain accurate membership records and documentation.
  • Promote and upsell membership upgrades and services.
  • Collaborate with team members to meet membership targets. Qualifications:
  • High school diploma or equivalent.
  • Previous customer service or sales experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle transactions accurately and efficiently.
  • Basic computer skills and attention to detail.
  • Ability to stand for extended periods.