Associate Director of Enrollment Services

<br /> <br /> <b>Associate Director of Enrollment Services</b> <br /> <br /> <b>Work Location:</b> Culpeper - 047<br /> <b>Hiring Range:</b> $61,297 - $76,620 Annually, Plus Full State Benefits<br /> <b>Full Time or Part Time:</b> Full Time<br /> <br /> <b>Job Description:</b> <br /> <br /> <br />Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking and many other activities.<br />Germanna Community College is seeking a full-time Associate Director of Enrollment Services. The Associate Director of Enrollment Services will lead strategic planning and initiatives aimed at enhancing student enrollment and retention. Ensuring that the Enrollment Services staff deliver exceptional customer service, effectively addressing both in-person and remote inquiries from the public about the college&#39;s range of services, credit, and non-credit programs. The Associate Director will develop outreach efforts, programs, and services that uphold the college&#39;s commitment to providing affordable educational opportunities and workforce development across our service area. The Associate Director of Enrollment Services will supervise the Assistant Registrars and Workforce Development Advisors, ensuring that Registrar operations adhere to all relevant policies and procedures. This role is crucial for upholding the college&#39;s dedication to academic excellence and student achievement. The position requires an on-campus presence for delivering services, while also offering the flexibility for remote work to fulfill various tasks. This balance ensures both effective engagement with the campus community and the adaptability to perform administrative duties efficiently.<br /> <br /> <strong>Major Duties and Responsibilities:<br /></strong> <br /> <ul> <li>Develop and implement strategic enrollment and retention plans in alignment with the college&#39;s mission and vision of affordable access to educational opportunities and workforce development for all the constituents of our service area.</li> <li>Oversee office scheduling for enrollment services staff members.</li> <li>Create and keep training manuals for current and future services.</li> <li>Serve as point of contact to resolve issues sent by Enrollment Services staff.</li> <li>Serve as point of contact for Enrollment Services&#39; participation in recruiting, orientation, and other College-wide activities.</li> <li>Help to set annual goals for Enrollment Services, including budget planning, and analyze enrollment trends and data to improve progress towards enrollment goals.</li> <li>Provide reports as requested to the Leadership Council ensuring Enrollment Services are running as efficiently in compliance with academic policies and accreditation standards.</li> <li>Collaborate with various departments (Counseling, Financial Aid, Office of Accessibility Resources, Testing Services, Business Office, Tutoring Services, Workforce, along with division Deans) to improve student services and satisfaction.</li> <li>Attend monthly meetings in various departments to ensure Enrollment Services has current information.</li> <li>Serve as liaison with all College departments to obtain up to date information on all college programs and services. Represent Enrollment services on College Leadership Council, Enrollment Management Taskforce Committee, and other college-wide committees as requested.</li> </ul> <br /> <em>Employees must be able to work strategically with diverse colleagues, students, and community members with a commitment to diversity as a learning outcome to be culturally respectful, professionally competent, and civically responsible.<br /></em> <br /> <em>Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society. An EEO/AA Employer<br /> <br /></em>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.<br /> <br />Germanna is a federal contractor requesting priority referrals of protected veterans for our job opportunities.<br /> <br />If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Catra Godwin by phone at 540-423-9056 or by email <strong> <a href="https://apptrkr.com/get_redirect.php? id=5331948&amp;targetURL=mailto:cgodwin@germanna.edu" >cgodwin@germanna.edu</a></strong>.<br /> <br />If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email <strong> <a href="https://apptrkr.com/get_redirect.php? id=5331948&amp;targetURL=mailto:bhall@germanna.edu" >bhall@germanna.edu</a>.</strong> <br /> <br /> <b>Special Assignments:</b> <br /> May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.<br /> <br /> <br /> <b>KSA&#39;s/Required Qualifications:</b> <br /> <ul> <li>Supervision and Managerial experience</li> <li>Effective interpersonal skills</li> <li>Strong organizational skills</li> <li>Excellent customer service skills</li> <li>Knowledge of institutional policies and procedures</li> <li>Proficiency in Microsoft Office applications</li> <li>Ability to work independently</li> <li>Experience with or willingness to learn artificial intelligence tools.</li> </ul> <br /> <br /> <b>Preferred Qualifications:</b> <br /> <br /> <br /> <b>Posting Number:</b> CLS_3084P<br /> <b>Job Close Date:</b> 7/13/2024<br /> <b>Open Until Filled:</b> <br /> <br /> <b>To apply, visit <a href="https://apptrkr.com/5331948" >https://jobs.vccs.edu/postings/74388</a></b> <br /> <br /> <i>The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.<br /> <br /> <br /> The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.<br /></i> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <img src="https://www.jobelephant.com/img.php? id=5331948&amp;image=pixel" /> <br /> Copyright &#169;2024 Jobelephant.com Inc. 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