​APRN Coordinator

​ APRN  Coordinator
Stokes Counseling Services 
Office-Based - Naugatuck, CT 

Stokes Counseling Services is a private counseling practice located in Naugatuck, CT made up of licensed therapists who specialize in children and families. In addition to our work with children and families, we provide individual, family, and couples counseling to adults. We are committed to providing a trusting, engaging, and collaborative environment with our clients. We believe our clients are the experts on themselves and we are the guides to help them manage ways to overcome what is currently getting in the way of living the life they deserve. 

We provide a strength-based, solution-focused approach to help alleviate unwanted symptoms and utilize a variety of modalities including solution-focused therapy and Cognitive Behavioral Therapy to increase positive change. In addition to our friendly and down-to-earth approach, we only employ therapists who are licensed to practice therapy in the State of Connecticut.​

Position Description

The APRN Coordinator role is pivotal in ensuring the smooth operation of our mental health services by managing administrative tasks and facilitating effective communication for our medication management program. You will be the first point of contact for many of our clients, providers, and community partners. 

We are looking for someone great with people, understands the complexities of mental health, and is a team player for a team of passionate mental health clinicians.

Responsibilities:

• Appointment Management:
  • Handle incoming calls and schedule appointments for medication management services
  • Efficiently reschedule missed appointments to optimize client care
  • Collects payment for services provided following established billing procedures
  • Send client statements for outstanding balances
• Communication and Coordination:
  • Conduct appointment reminder calls and emails to enhance client engagement
• Administrative Support:
  • Manage and organize the APRN's email correspondence, ensuring timely responses
  • On-call/weekend hours to support APRNs with weekend schedules
  • Back up to APRN Administrator

Qualifications:

• Experience in mental health services administration or coordination preferred.
• Strong organizational skills with meticulous attention to detail.
• Excellent communication and interpersonal skills, especially in a mental health context.
• Proficiency in scheduling software and Google Workspace.
• Ability to work independently and collaboratively within a mental health services team.
• Strong understanding of HIPPA.

Benefits: 

Stokes offers comprehensive benefits including:

• Medical/Dental/Vision Insurance
• 10 paid holidays + 2 floating holidays to use at your discretion to celebrate holidays or events that aren’t recognized (e.g. religious holidays or birthdays)
• Matching 401(k): After 1 year, employees are eligible to participate in plan with a 100% match on up to 4% of your contributions.  

PTO Plan:  

• 0 - 3 years tenure — 4.62 per pay period/15 days per year
• 3 - 5 years tenure — 6.15 per pay period/20 days per year
• 5+ years tenure — 7.69 per pay period/25 days per year ​​​​​​​

Schedule:

• 8-hour shifts
• Monday to Friday -8:30 - 5p

• $17.00 - $18.00/hour

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