Administrative Coordinator

Job Description Job Description Position Title: Administrative Coordinator  
Division: Community Developmental Services (CDS)
Supervised by: CDS Director Summary of Administrative Coordinator:

The Admin Coordinator will; provide ongoing administrative support to CDS staff with a particular emphasis on compliance with AHS and DAIL regulations as pertains to Master Grant requirements, grievance and appeals, and the DAIL/DDS System of Care Plan; Monitor and report client and program related data; design, monitor and report Agency required administrative information and assist in the ongoing operation of Community Developmental Services.

Responsibilities and Duties:

• Collaborate with division director, assistant directors, program coordinators and fiscal coordinator to manage administrative tasks.
• Assist in developing program policies and procedures in collaboration with HR and CDS Leadership Team.
• Supervise staff when assigned by the program director.
• Substitute for program coordinators as necessary and when assigned by the program director.
• Attend and conduct staff meetings at WCMH as required
• When assigned by program director, represent the program at statewide meetings.
• Training and resource development for program in conjunction with Human Resources
• SIS-A coordination
• Encounter data/Compliance (Quality & Monitoring) administration
• Communicates meeting follow up information, sends out agendas, minutes, meeting invites, and other correspondence in support of division wide communication and collaboration.

EMR & Compliance

• Primary UEMR super user.
• Assist staff to ensure adequacy of content of documentation.
• Ensure compliance.
• ISA Training

Recruitment & Training

• Coordinate division trainings with agency Training Coordinator.
  • Provide role-based onboarding to new CDS staff
  • Train CDS staff in service entry/UEMR
  • Primary expense reimbursement super user
  • Primary HRIS super user, including payroll and applicant tracking system
• Coordinate division hiring needs with agency Recruiters.
  • Primary point of contact for interviews/screenings/references/PIFs

Data Management

• Manages CDS Master Grant Data requirements
• Manage and reports data to DMH.

Additional Requirements:

• Ability to interact professionally in written and verbal communication with clients, staff, and other external community stakeholders.
• Valid driver’s license, and access to reliable transportation.
• Willingness to work flexible hours.
• Commitment to WCMHS vision to achieve Healthy Neighbors and Healthy Communities by leading the way to wellness through collaborative, inclusive and compassionate care.
• Commitment to WCMHS mission through advocacy for the inclusion of all persons into our communities through active encouragement of client self-determination and recovery.
• Commitment to serving all community developmental services clients by providing trauma-informed services to support their achievement of their highest potential and best possible quality of life.

QUALIFICATIONS:

You may be a successful candidate if you have experience in:

• Data Entry
• Services to/with individuals experiencing developmental and intellectual disabilities and their families
• Electronic Health Records
• Training, Coordination and Development
• Proficient in Microsoft Suite

Education:   Bachelor’s Degree in human service or related field required, MA preferred.

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