Customer Service - HR Service Center

  • Schaumburg
  • On Board Companies
On-Board Administrative is hiring a Customer Service - HR Service Center  
 
For immediate consideration please send your resume to  
Subject Line: Position Title and State you are Located 

About Us:  
On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k. 

Position Details:   
Position Type:  Contract
Job Location: Schaumburg, Il ( Hybrid)
Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance 
Compensation: $ 18.00/hour 


Job Description: The successful candidate will be able to manage large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers’ needs, clarify information, research every issue and providing solutions. Keep records of all conversations in call center logs. Prior experience in a call center preferred. Must have fantastic customer service skills.

Ideal candidate would have HR contact center experience. Job involves handling moderately complex non-scripted payroll and HR inquires. Candidate from high volume, scripted call center environments would likely not be a fit. Open position hours are from 9:30-6pm CST. Training and ongoing work would likely be a hybrid model with some work from home and some in office in the Schaumburg location.

Apply Today! 
 
 
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. 
 
The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board’s Mission is to provide “Flexible Service by applying the talents of our people, work processes and technology to meet our clients’ expectations in a Safe, Responsible and Dependable manner.” 
 
On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics. 

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INDOJ