Medical Assistant

Job Type
Full-time
Description
Axiom Care is a fast-paced, rapidly growing substance abuse treatment and sober living housing provider with locations in the Phoenix metro area and Apache Junction. We primarily serve low-income and justice-involved individuals who are seeking to change their life for the better. We achieve this by offering multiple levels of care along with medical services, evidence-based professional counseling, case management, housing assistance, employment assistance, and more.
Job Summary
As a Medical Assistant at our clinic, you will play a crucial role in providing exceptional patient care and supporting our healthcare team. You will be responsible for performing clinical and administrative tasks to ensure smooth operations and enhance patient experience. Your work will directly impact the efficiency of our services and the quality of care we deliver to our patients.
Duties/Responsibilities

• Assist healthcare providers with patient examinations, procedures, and treatments.
• Record patient medical histories, vital signs, and other relevant information.
• Prepare and sterilize instruments and equipment as needed.
• Administer medications and vaccinations as prescribed by healthcare providers.
• Perform basic laboratory tests and prepare specimens for external testing.
• Monitor and document patient progress and communicate findings to healthcare providers.
• Manage patient records and ensure accurate and confidential documentation.
• Assist with patient intake, including verifying insurance information and obtaining necessary consent forms.
• Answer phone calls, respond to inquiries, and provide information to patients and their families.
• Provide compassionate and respectful care to patients, addressing their concerns and needs.
• Educate patients on treatment plans, medication administration, and preventive care.
• Maintain a clean and organized clinical environment, including managing supplies and equipment.
• Collaborate with other team members to ensure cohesive and comprehensive patient care.
• Participate in training and development opportunities to stay current with medical and behavioral health practices.

• Knowledge of Windows, basic email, Microsoft Word, timekeeping software, and basic computer navigational skills.
• Ability to write professional correspondence and reports free from grammatical and spelling mistakes.
• Active Medical Assistant (MA) certification preferred.
• Ability to read, analyze, and interpret emails, letters, policies, procedures, etc.
• Self-motivated and self-directed
• Team player
• High level of patience
• Active CPR and First Aid certification required (may be provided by Axiom).
• Active Fingerprint Clearance Card
• Negative TB Test result within past 12 months

• Highschool Diploma or Equivalent
• Medical Assistant Certificate or 1 year of BHT, MHT, MT, experience or equivalent.
• Outpatient Clinic: 1 year (Preferred)

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds.