.. and take appropriate action. Guide patients through this sometimes-difficult process by kindly talking them through the steps and answering their questions and concerns regarding exam procedures and process. Respond to physician questions and needs regarding patients. You Are: Genuinely passionate about .. read more
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
As part of the Telecare Family, Willow Rock is a 16-bed Psychiatric Health Facility in Alameda County for adolescents 12-17 years old who are experiencing acute psychiatric symptoms.
Shifts Available:
Short Hour .4; DAYS Shift vary as needed; Saturday and Sunday
Minimum compensation is $16.41.
POSITION SUMMARY
The Unit Clerk provides support services to the nursing, clinical, and medical staff. Duties are typically clerical and technical in nature and will involve contact with members served.
QUALIFICATIONS
Required:
High school graduation or a G.E.D. equivalent Six (6) months experience as a unit clerk or administrative support staff in a health care environment Knowledge of basic medical terminology and Electronic Health Record (EHR) Must be at least 18 years of age Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
Preferred:
Experience working with the general public in a health care environment Completion of unit clerk certification program
ESSENTIAL FUNCTIONS
Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders Completes a variety of documentation tasks, including maintaining accurate records, filing, and assembling medical records Prepares materials and performs admissions, discharges, and transfers in medical records/E.H.R. Schedules members served appointments Orders and maintains the appropriate level of supplies Answers the telephone, taking messages and screening calls as assigned Provides families of members served and other staff members with requested information, using excellent communication skills Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions Provides high quality clerical assistance to nursing and medical department staff members, as requested Manages routine maintenance of Electronic Medical Records Completes basic data entry of clinical billing
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
SKILLS
Highly developed organizational skills, knowledge of the operation of copy machines, basic computer skills, basic typing proficiency (45 wpm) and knowledge of medical terminology The ability to read, write, speak English and excellent communication skills is essential, as is the willingness to work with disabled members served.
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, walk, twist, bend and lift and carry items weighing 10 pounds or less as well as to frequently walk, sit, reach and to do simple grasping. The position requires manual deviation, repetition and dexterity.
EOE AA M/F/V/Disability
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As part of the Telecare Family, Willow Rock is a 16-bed Psychiatric Health Facility in Alameda County for adolescents 12-17 years old who are experiencing acute psychiatric symptoms.
Shifts Available:
Short Hour .4; DAYS Shift vary as needed; Saturday and Sunday
Minimum compensation is $16.41.
POSITION SUMMARY
The Unit Clerk provides support services to the nursing, clinical, and medical staff. Duties are typically clerical and technical in nature and will involve contact with members served.
QUALIFICATIONS
Required:
High school graduation or a G.E.D. equivalent Six (6) months experience as a unit clerk or administrative support staff in a health care environment Knowledge of basic medical terminology and Electronic Health Record (EHR) Must be at least 18 years of age Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
Preferred:
Experience working with the general public in a health care environment Completion of unit clerk certification program
ESSENTIAL FUNCTIONS
Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders Completes a variety of documentation tasks, including maintaining accurate records, filing, and assembling medical records Prepares materials and performs admissions, discharges, and transfers in medical records/E.H.R. Schedules members served appointments Orders and maintains the appropriate level of supplies Answers the telephone, taking messages and screening calls as assigned Provides families of members served and other staff members with requested information, using excellent communication skills Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions Provides high quality clerical assistance to nursing and medical department staff members, as requested Manages routine maintenance of Electronic Medical Records Completes basic data entry of clinical billing
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
SKILLS
Highly developed organizational skills, knowledge of the operation of copy machines, basic computer skills, basic typing proficiency (45 wpm) and knowledge of medical terminology The ability to read, write, speak English and excellent communication skills is essential, as is the willingness to work with disabled members served.
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, walk, twist, bend and lift and carry items weighing 10 pounds or less as well as to frequently walk, sit, reach and to do simple grasping. The position requires manual deviation, repetition and dexterity.
EOE AA M/F/V/Disability
#J-18808-Ljbffr