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Job Description Job Description
Are you looking for a rewarding sales opportunity? Like to be rewarded for your efforts? Interested in uncapped earning potential? Are you energetic & want to be an expert in the Wireless industry? Wireless Zone, a Verizon Wireless Retailer has it all. At Wireless Zone we value our employees and believe the business is only as strong as the individuals who support it.
We are looking for Customer Service / Sales Associates to join our team and grow with us!
Employee Benefits Include:
- 401K (with Company Match)
- Cellular Plan and Product Discounts
- Training (Award Winning)
- Leadership Development Programs
- Paid time off
If you have the drive; we have the tools to further your career. If you're looking for a competitive workplace where an unlimited earnings potential exists, look no further!
Position Overview : The Wireless Sales Representative is responsible for the providing excellent customer service along with selling products and services to patrons. This position reports to Store Manager.
Core Duties and Responsibilities
- Listen and build relationships with customers to identify the right products and services for their lifestyle
- Provide best in class customer service and in store experience to all customers
- Demonstrate knowledge of latest products and services. Remain current on industry and competitor trends, pricing plans and promotions.
- Meet or exceed sales goals and other key performance metrics by selling our products and services to new and existing customers
- Accurately complete all aspects of the sale; customer contracts, accept customer payments and process transactions using POS system
- Ensure customer satisfaction by troubleshooting and resolving any concerns promptly. Use customer feedback to recommend modifications to products and/or services.
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