Customer Service Representative

  • Edison
  • Pridestaff

Our client is looking for a REMOTE Customer Service Rep for a temporary (potentially temp to perm) role.

** While this role is remote, the candidate MUST be located in NJ ****
Looking for candidates who can work Sun-Thurs 12:30pm - 9pm

Job Responsibilities:

  • Closing out work orders in portals for customers, editing portals.
  • Working through Gmail and SalesForce.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Education/Experience:
  • High school diploma or GED preferred.
  • 0-2 years customer service related experience required.
  • Familiarity with Google Sheets/Excel (basic knowledge), PowerPoint, SalesForce is preferred.
Schedule:
  • Second shift and weekends
  • Saturday or Sunday required
  • Must be able to work a full shift on the weekend with a day off during the week.
Pay: $18.35/hr.