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Job Description
Key Skills & Responsibilities:
Experience:
Location: Mt Vernon
Start Date: ASAP
Join our team and provide excellent technical support! Apply now!
Key Skills & Responsibilities:
- Computer Hardware : Troubleshooting and maintenance
- SCCM/Intune : Device management
- Technical Proficiency : Operating systems, protocols, standards
- Tool Operation : Tools, components, peripherals
- Documentation : Read and understand manuals and guides
- PC Imaging : Deploy and create images
- PC Lease Management : Oversee lease schedules
- Hardware Repair : Coordinate repairs
- OS Maintenance : Updates and patches
- Telepresence Support : Setup and troubleshooting
- Asset Management : Track equipment
- Executive Support : Dedicated assistance
- Lab Support : Vendor coordination and security compliance
- Travel : Support at other sites (~45-50 miles)
- Communication : Work with multiple vendors and teams
- Availability : Off-hours and weekend support
Experience:
- Deskside Support : Hands-on support, ticket resolution
- Data Management : Backup and restoration
- PC Configuration : Setup and troubleshooting
- Vulnerability Management : Remediation and patching
- Infrastructure Support : On-site support
- High School Diploma or relevant technical certification
Location: Mt Vernon
Start Date: ASAP
Join our team and provide excellent technical support! Apply now!
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