Truck Dispatcher

  • Greeley
  • Dairy Farmers Of America
Oversee the day-to-day logistics for Mountain Area transportation optimizing transportation and overcome challenges associated with movement of DFA member milk and bulk liquid dairy products to customers.

Job Duties & Responsibilities:

Ensure adequate milk supply is available for customer needs and determine appropriate milk loads for each customer.
Plan and prepare weekly master schedules that balance member and customer needs with planned load efficiency and profitability.
Work closely with management team to secure additional milk when deficits exist and determine alternative uses for excess milk.
Keep members, customers, contract haulers, field staff, and DFA management informed of critical changes.
Reconcile pickups and receipts with customers, haulers, and members daily.
Negotiate rates, determine travel lanes and miles for internal and external haulers
Schedule pick-up and deliveries of bulk liquid dairy products and track rates and miles by hauler for billing purposes
Investigate issues or problems and resolve expeditiously.
Establish relationships with customer at plant level and become familiar with their operations to ensure optimal service.
Keep management team apprised milk transport challenges, including rejected loads, and assist in their resolution.
Promote active safety culture among company and contract haulers by adherence to safety procedures, laws, and company policy.
Represent DFA positively and professionally at all times during interactions with producers, customers, and regulatory personnel.
Dedicate effort to safety as we expect every employee to leave work in the same condition as they arrive.
Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality and sanitation requirements.
Exhibit the values and ethics of Dairy Farmers of America through honesty, discretion and sound judgment.
Adhere to all DFA Quality, Safety and GMP policies and procedures and report any nonconformity.
Attend required training, including but not limited to Safety, GMP, Hazard Analysis and Critical Control Point (HACCP), Safe Quality Food (SQF), Department of Transportation (DOT), and Pasteurized Milk Ordinance (PMO).
Ensure availability to respond to emergencies or other unexpected operational requirements (i.e. nights, weekends, or holidays).
The requirements herein are intended to describe the general nature and level of work performed by employee; but is not a complete list of responsibilities, duties and skills required. Other duties may be assigned as required.

Education and Experience

High School Diploma or General Education Diploma (GED) and 5 years of logistics, dispatching, or related experience


Bachelor's degree in business or related field and 1 year of logistics, dispatching, or related experience
Prefer experience utilizing SAP
Certification and/or License
May be required to obtain and maintain other certifications and/or licenses in the future

Knowledge, Skills and Abilities

Knowledge of company computer systems and Microsoft Office Suite
Knowledge of regulatory requirements, rules, and regulations (DOT, GMP, PMO, USDA, OSHA, and HACCP)
Able to communicate clearly and effectively, both verbally and in writing
Able to maintain composure through setbacks and frustrations with consistent demeanor
Able to adapt and manage to change effectively
Able to accept responsibility for actions and decisions
Able to make independent decisions
Able to work with and influence others
Able to work in collaboration effectively and foster good teamwork
Able to determine direction though ambiguous situations
Able to handle challenging or conflict situations with tact and professionalism
Able to take initiative in performing job and seek increased responsibilities
Able to perform task and duties without constant supervision
Able to read, write, and speak English

Compensation: 75-85K

An Equal Opportunity Employer

Compensation: 75 -85