Front Desk Supervisor

  • Cleveland
  • Drury Hotels

Front Desk Supervisor

We are hiring a Front Desk Supervisor to join our team at 1380 East Sixth Street - Cleveland, Ohio 44114. As a Front Desk Supervisor, you will assist the management team in supervising the front desk and guest service positions of the hotel. Your responsibilities will include ensuring adherence to hotel policies and procedures, motivating and training team members, and providing exceptional customer service to all guests. Other duties may include handling money, addressing guest inquiries and complaints, and maintaining a safe environment for team members and guests. If you have strong leadership qualities, excellent communication skills, and a passion for delivering superior customer service, we would love to have you join our team. Apply now and let's work together to create a positive work environment and provide an exceptional guest experience.