.. Medical Response's (GMR) family of solutions. Our teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the . Learn how our values are at the core of our services and vital to how we .. read more
[Customer Support / Fully Remote] - Anywhere in U.S. / Health benefits / PTO - As a Customer Service Agent you'll: Respond to customer inquiries and requests over the phone, email and chat; Utilize tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations; Escalate and distribute customer issues to relevant departments as per guidelines; Record, review and follow-up on requests and resolutions; Investigate and research solutions; Update customer records during conversations; Meet and exceed quantitative metrics and KPIs...Hiring Fast >>
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