EVS Shift Supervisor - Silver Legacy (Reno)

Job Description

JOB SUMMARY

Assist in establishing and maintaining standards of procedure to ensure the quality of cleanliness in the public areas.

ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following)

• Assist in the supervision and control of the public area housekeeping operation
• Train all public area personnel in the operation of all equipment and the proper use of all chemicals
• Coordinate entire operation with public area housekeeping manager
• Issue keys, beepers, and radios to porters at beginning of shift, collect same at end of end of shift
• Inspect each piece of equipment to ensure it is functioning properly and stored in the appropriate areas. If any discrepancies are found, issue work order and deliver to repair shop.
• Ensure supply closets are properly maintained
• Make hourly inspections throughout the public areas to ensure employees are performing to the best of their ability and make necessary adjustments if needed
• Periodically report to the public area manager on the quality of performance of each employee supervised
• Evaluate and appraise employee performance. Administer praise and discipline in accordance with company policy
• Maintain daily incident and progress reports and ensure copies are given to public area housekeeping manager
• Inspect sign-in sheets for accuracy
• Ensure proper dress code is enforced
• Maintain regular, predictable attendance in accordance with department policies
• Perform related duties as assigned by public area housekeeping manager and or director of hotel operations
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Working knowledge of cleaning equipment and cleaning chemicals
• Knowledge of current cleaning techniques
• Ability to read, write and communicate verbally in English
• Ability to establish and maintain effective working relationships with staff and fellow co-workers
• Must be able to understand and comply with company and departmental policies and procedures
• High School diploma or equivalent
• Bachelor's degree in related field and/or equivalent work experience required

PHYSICAL DEMANDS AND WORK ENVIRONMENT ( May be required in order to perform the essential functions of the position)

• Requires seldom sitting, crawling, climbing and balancing on stairs or ladders, lifting/carrying from 25 to over 100 lbs
• Occasional crouching, kneeling, lifting/carrying from 11 to 25 lbs
• Frequent standing, walking, reaching overhead and bending over from floor level to 6ft
• Lifting/carrying 10lbs or less repetitive use of both hands to include light and firm/strong grasping and finger dexterity.
• Requires normal correctable vision range
• Ability to perform simple tasks, simple reading and writing skills, clerical perception, coordination, supervising, instructing, driving, work with precision, follow instructions, influence others, meet time requirements, memorization skills, problem solving using independent judgment and decision making skills

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS : Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS : Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.