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Job Details
Customer Service Representative
Hollywood, FL
As a Customer Service Representative, you will be the first point of contact for our customers, helping them navigate their issues and ensuring a smooth and satisfactory experience. This is not just a job-it's a career opportunity for those who are eager to build a future in customer support within a dynamic and supportive environment.
Responsibilities:
Qualifications:
Why Join Us?
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Customer Service Representative
Hollywood, FL
As a Customer Service Representative, you will be the first point of contact for our customers, helping them navigate their issues and ensuring a smooth and satisfactory experience. This is not just a job-it's a career opportunity for those who are eager to build a future in customer support within a dynamic and supportive environment.
Responsibilities:
- Handle inbound customer inquiries and provide exceptional service.
- Accurately track and document customer interactions using software programs.
- Utilize emotional intelligence to understand and resolve customer issues effectively.
- Maintain a high standard of punctuality and attendance, ensuring reliability in your role.
- Collaborate with team members to improve processes and customer satisfaction.
Qualifications:
- Prior experience in customer support or call center environments.
- Strong emotional intelligence and the ability to empathize with customers.
- Reliable transportation and a proven record of punctuality and attendance.
- Familiarity with or experience in using software programs to track calls (bonus).
- Bilingual skills are a plus, but not required.
Why Join Us?
- Health insurance options to keep you and your family covered.
- Generous PTO policy
Get job alerts by email. Sign up now!
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