Healthcare Partner Account Manager (Los Angeles)

About Luna

Physical therapy is powerful-for developing strength, managing emerging conditions, or recovering from surgery. But it's challenging for physical therapy to make a significant clinical impact because therapists and patients are worn out. Through technology and innovation, Luna makes it easier to give and receive care. Driving faster recoveries for lasting health in an industry long overdue for change, Luna is reimagining the physical therapy experience for all.

Partner Account Manager - Must be based in/near LA!

We are looking for a Partner Account Manager (PAM)! This territory will cover the LA area. This role will have the important job of educating physicians about Luna and the benefits and service we provide. Through this effort, the goal is to obtain patient referrals for physical therapy treatment. You will work to build relationships with providers via consistent and targeted outreach. PAMs spend the majority of their time in the field traveling to meet with clients, nurture relationships and expand the company's client base. PAMs are the regional face of Luna for their assigned markets. They have the experience and expertise to problem solve and interact with executive level clients!

What you will do: Acts as the 'face' of Luna in a region. Has an understanding of field sales and applies knowledge and skills to complete a wide range of tasks. Is a problem solver - proactively communicates with high volume potential providers to ensure Luna's success. Oversees and manages 3+ markets and focuses on key partners to grow sales. Collaborates closely and seamlessly with PRM partners to grow territory. Utilize various business development practices to grow the region by working with our partners to increase awareness amongst physicians and clinical practices Manage high-volume partner accounts by identifying key opportunities for growth and executing against the plan. Build and maintain relationships with physicians and office personnel via effective and professional communication methods. Achieve HVA physicians and accounts and implement the HVA process as needed. Encourage physicians and their team to refer patients to Luna by creating trust and belief in the Luna model, and providing excellent customer service. Schedule and perform virtual and in person briefings with physician teams to introduce them to the Luna process and develop successful working relationships. Analyze regional data and innovate new processes to increase patient volume. Maintain orderly, comprehensive data to remain organized and knowledgeable of all working relationships and necessary follow-up communications. Collaborate effectively and openly with Luna employees, specifically the internal key stakeholders partnered with you, and contribute respectfully, professionally, and kindly to the Luna team. Meet or exceed monthly productivity and results-based goals Always maintains a resilient, determined attitude. You will be a good fit if you have:

5- 10+ years of related experience, should include 2+ years in healthcare.

What Luna can offer you:

Bonus structure Hybrid/remote work Employee referral program Medical, dental and vision benefits on the 1st of the month following start 401k Stock options Unlimited PTO Enormous opportunity to grow with a start up well positioned for tremendous upside and career trajectory

$60,000 - $85,000 a year

Salary ranges are based on experience and location.

$20-30k target variable compensation on top of base salary

Physical therapy, delivered. www.getluna.com

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Luna Values

Care Exceptionally

We value safety and trust even when mistakes occur. We prioritize open and purposeful communication, addressing concerns early and often. We apply creative and innovative efforts aimed at enabling the success of our patients, therapists, physicians, partners, and team members.

Incredibly Relentless

We prioritize persistence even over immediate success. We understand that continuous effort often leads to greater long-term achievements. We empower each other to make decisions, and approach our goals deliberately and holistically.

Be Impactful

We prioritize fewer high-impact goals over lots of low-impact goals. We are decisive, yet keep an open-mind. We assume positive intent, and hold one another accountable. We know that the details matter, and take ownership in solutions that prioritize the patient and therapist experience.

Become 1% Better, Every Day

We value continual growth over the professional "comfort zone." We have a culture of curiosity and an obsession for constant improvement. We believe there's always a better way to do things. We celebrate our successes and learn from our failures.