.. Job ID: a0x2o**KDljAAAT Hiring Organization: Focus Staff Focus Staff is an EEO/AA (Equal Employment Opportunity and Affirmative Action) Employer. Estimated pay package based on bill rate at time job was posted. Bill rates can change frequently and without notice. Exact pay package may vary based on several .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Support Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues; Escalate technical issues to the engineering team and communicate solutions to members; Draft support articles and assist with creating member tutorials; Use the Rocket Money app regularly and provide detailed feedback to the product team on beta Fast >>
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