.. customer calls in a high call volume environment; Work with customers to resolve issues; Ensure accuracy in the processing of customer orders; Handle returns; Communicate and provide input on customer issues to the Quality department; Document customer issues in an internal system to ensure accurate .. read more
[Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / Retirement plan / Flexible hours - As a Customer Service Agent you'll: Answer and manage incoming calls, emails, chats, and/or interactive voice response systems; Assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience; Learn and follow all customer service procedures and policies; Strive to meet and go above personal and team target goals; Record, organize and file customer interactions and account changes; Schedule call backs and appointments as needed to resolve customer issues...Hiring Fast >>
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