.. Requirements Previous experience in customer support, client services, Sales, or a related field Excellent at communicating over the phone and other .. care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience .. read more
NOTE: *09/06/2024 - Filing deadline has been extended from 9/06/2024 to 9/13/2024. If you have already applied, there is no need to submit another application.
THIS IS A CITYWIDE EXAM
San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.
Application Opening: August 19, 2024
Extended Application Filing Deadline: 5:00 PM on September 13, 2024
List ID: CBT-5211-C00290
Under general administrative direction, manages, and directs the activities of professional and technical engineering, architecture and/or landscape architecture personnel performing highly technical and administrative functions in connection with the design, construction, operation and maintenance of projects and systems.
The essential functions of the class may vary depending upon assignment and may include:
+ Directing, supervising, and coordinating the design of complex engineering, architecture, or landscape architecture projects.
+ Conducting interviews, selecting, training, monitoring, and evaluating departmental staff and consultants.
+ Planning, organizing, and directing the administration and management of contracts.
+ Overseeing and reviewing the preparation of complex construction contracts and documents.
+ Establishing and implementing departmental policies, procedures, and administrative directives.
+ Managing projects and coordinating activities between units and other groups.
+ Consulting with technical staff, conducting meetings, and representing the City.
+ Writing, reviewing, and approving documents.
+ Supervising the review of shop drawings by contractors and field inspection staff.
+ Performing other related duties as assigned.
1. Seven (7) years verifiable professional engineering (e.g. civil, electrical, mechanical, sanitary/chemical/environmental, transportation/traffic, or structural) work experience of which four (4) years of that experience must be as a licensed professional engineer in the specialty you are applying for. Two (2) of the seven (7) years must be equivalent to the City and County of San Francisco class 5241 Engineer ( in the specialty you are applying for:
AND
2. Possession of a current Certificate of Registration as a Professional Engineer in the State of California in Electrical Engineering.
Notes:
1. Some engineering positions may require possession of a certificate issued by the International Conference of Building Officials (ICBO). International Code Council (ICC) or an equivalent certifying body.
2. Some positions may require additional special engineering licensing and/or work experience in areas such as Construction Management, Structural Design, Corrosion, Fire Protection, Geotechnical Engineering, Environmental, or Instrumentation and Control Systems. Additional disciplines may be determined at a later time.
3. Most positions require a valid California Driver's License.
Substitutions for Engineering Specialties:
A Master's Degree in Engineering may substitute for 1 (one) year of work experience.
A PhD in Engineering may substitute for 2 (two) years of work experience.
This note applies to all candidates who are applying from out of the state of California for all specialties:
1. Candidates licensed in other states who otherwise meet the minimum requirements of this announcement, but do not possess the required California license, may file for this examination, and if successful, will be placed under waiver on the resulting eligible list until the required California license is presented to demonstrate that the State of California requirement has been met.
Working Conditions: Some positions may require specific lifting up to 50 pounds; climbing ladders; working in high places and confined spaces; exposure to various weather conditions and outdoors; bending, sitting, and walking for extended periods of time and over uneven surfaces. Positions in this class may also be required to work specific schedules which may include weekends, holidays, part time, nights, and/or overtime.
Verification:
Applicants may be required to submit verification of qualifying education and experience at any point in the application, examination and/or departmental selection process. Note: Falsifying ones education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. For more information on verification, please visit the following link:
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
One year of full-time employment is equivalent to 2000 hours, (2000 hours of qualifying work experience is based on a 40 hours work week), any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
SELECTION PROCEDURES
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:
Minimum Qualification Supplemental Questionnaire with Training and Experience Evaluation (100%):
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application at a later time. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training.
The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications and if so, it will also be used to determine the final score and rank on the eligible list/score report.
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of 6 months. and may be extended with the approval of the Human Resources Director.
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Certification:
The certification rule for the eligible list resulting from this examination will be Rule of the List.
Please note: This Citywide recruitment and its resulting eligible list score report may be used to fill positions in various City departments.
To find Departments which use this classification, please click here. (
Terms of Announcement and Appeal Rights
The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at
Additional Information Regarding Employment with the City and County of San Francisco:
Information About the Hiring Process (
Conviction History
Employee Benefits Overview (
Equal Employment Opportunity
Disaster Service Worker (
ADA Accommodation
Veterans Preference (
Seniority Credit in Promotional Exams
Right to Work (
Copies of Application Documents
Diversity Statement (
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.
+ Select "I'm Interested" and follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @, @sfdph.org, @asianart.org, @sfmta.com. @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Tamara Ranney by email at
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.