.. the meeting of their job expectations Works cooperatively with intake and Marketing staff in accepting new referrals Performs visits and admissions as needed .. in a timely and thorough manner with customer service as top priority. Documents complaints and communicates with associates in response to complaints .. read more
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay - As a Pet Customer Service Rep you'll: Answer phones and respond to emails daily; Help customers place orders, edit existing orders, and set up autoships; Ensure customer satisfaction by facilitating and processing returns; Respond to comments and customer queries promptly; Interact and connect with influencers, pet parents, and customers to cultivate an online community built around pets, positivity, and health; Monitor and report on feedback and online reviews and provide solutions to resolve issues or complaints...Hiring Fast >>
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