Customer Service Representative

  • West Virginia
  • Sams Club

Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities:

  • Provide information to customers on products and services.
  • Handle returns, exchanges, and complaints efficiently.
  • Manage customer transactions and maintain accurate records.
  • Assist in membership sales and renewal processes.
  • Ensure customer satisfaction and provide professional customer support. Qualifications:
  • Strong communication and interpersonal skills.
  • Experience in customer service or retail preferred.
  • Knowledge of store products and policies.
  • High school diploma or equivalent.
  • Ability to handle stressful situations professionally.