.. value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy; Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate in bug-reporting and bug hunting activities...Hiring Fast >>
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