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Job Summary:
- Provides administrative support to a sales team or function. Works with engineering to ensure on-time delivery to customers. Updates and communicates any information to customers. Enters and tracks purchase requisitions on items needed for the group.
- Processes completed orders, coordinates shipment or delivery of goods or services, initiates invoicing, and tracks payments.
- Drafts and reviews sales documents including proposals or contracts.
- Serves as a point of communication between the sales team and other organizational departments, such as production, product management, or support teams.
- Maintains records in the CRM or related system.
- May respond to basic customer inquiries regarding pricing, availability, or order status.
- Clerical skills.
- Organizational skills.
- Interpersonal skills.
- Performs work under direct supervision.
- Handles basic issues and problems and refers more complex issues to higher-level staff.
- Possesses beginning to working knowledge of subject matter.
- Minimum High School or GED
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