DESCRIPTION:
Medical Assistant/Front Desk
Medical Assistant Responsibilities :
· Verifies patient information by triaging patient; recording medical history; confirming chief complaint.
· Prepares patients for examination by performing initial triage: blood pressure, weight, and temperature and reporting patient history summary.
· Maximize physician time by assisting with office procedures.
· Cleaning of rooms after each patient encounter
· Serves and protects practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
· Check PDMP and notify provider of any inconsistencies.
Medical Receptionist Responsibilities:
· Greets patients and visitors in a polite and professional manner.
· Collection and verification of patient demographic information.
· Insurance verification
· Check in/ Check out of patients.
· Oversees scheduling to maintain efficient patient flow.
· Monitors physician block time and makes recommendations for effective utilization.
· Responsible for ensuring that Pharmaceutical/Equipment Representatives have appropriate badges and do not interfere with patient care or confidentiality.
· Responsible for patient reception area, i.e., orderly, organized and cleanliness, etc.
Communication
· Communicates effectively and professionally with patients, visitors, physicians, and coworkers.
· Interacts with others in a positive, respectful, and considerate manner.
Knowledge, Skills, and Abilities
· Knowledge of procedure authorization and its direct impact on the practice’s revenue cycle
· Understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively.
· Basic understanding of human anatomy, specifically musculoskeletal
· Proficient use of CPT and ICD-10 codes
· Proficient computer skills including Excel, Word, and Internet use.
· Detail oriented with above average organizational skills.
· Plans and prioritizes to meet deadlines.
· Excellent customer service skills; communicates clearly and effectively.
· Ability to multitask and work with little supervision while managing a high-volume, time-sensitive workload.
EDUCATION/EXPERIENCE REQUIRED
· High School Diploma
· 2 years medical office experience required.
Company Description Multi-specialty practice including Neurological Surgery, Interventional Pain Management, and Neurology Company Description Multi-specialty practice including Neurological Surgery, Interventional Pain Management, and Neurology