Long-Distance Move Coordinator

Our client, a well-established moving company in New Jersey, is seeking an experienced and detail-oriented Long-Distance Move Coordinator. This role requires a professional who can efficiently manage and coordinate all aspects of long-distance relocations, ensuring a smooth and stress-free experience for clients.

As a Long-Distance Move Coordinator, you will oversee the entire moving process from start to finish. This includes coordinating with clients, movers, and third-party service providers, as well as handling any issues that arise during the relocation.

Key Responsibilities:

• Coordinate and manage long-distance moves from initial inquiry to final delivery.
• Act as the primary point of contact for clients, providing exceptional customer service and addressing any concerns.
• Develop and maintain detailed moving plans, including timelines, logistics, and resource allocation.
• Schedule and coordinate with movers, drivers, and third-party service providers.
• Ensure all necessary permits, paperwork, and documentation are completed accurately and on time.
• Monitor the progress of moves, providing regular updates to clients and resolving any issues that arise.
• Work closely with the sales team to ensure all client needs and special requests are met.
• Prepare and manage budgets, ensuring moves are completed within the allocated costs.
• Conduct post-move evaluations with clients to gather feedback and ensure customer satisfaction.
• Stay updated on industry trends and best practices to improve the moving process continuously.

Requirements:

• Minimum of 3 years of experience within the moving or transportation industry.
• Proven ability to manage multiple projects simultaneously and work effectively under pressure.
• Exceptional communication and customer service skills, with the ability to build and maintain client relationships.
• Strong organizational skills with a keen attention to detail.
• Proficient in Microsoft Office Suite and experience with logistics or project management software.
• Ability to work flexible hours, including evenings and weekends, as required by client needs.

If you are a proactive problem solver with a passion for helping clients through life transitions, reach out to Alchemy Global Talent Solutions today.