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Description
Join our team at Residences Bachelor Gulch , managed by East West Hospitality. We are a boutique, fractional ownership property located in the heart of Bachelor Gulch.
We are looking for Valet / Bell staff to join our team! Our Valet/Bell Team Members have the unique opportunity to build relationships with our owners during their stays and are eligible to receive tips based on the service they offer our guests. Bell team members have been known to make as much as $30/hour with gratuities! We expect to offer our team a flexible schedule, perfect for ski season! Have fun where you work and come join a fantastic team! If you thrive in an environment where you are always engaged, are given the reins to anticipate guest needs, and have great interpersonal communication skills then we would love to meet you!
Duties Include:
As the welcoming face of our Residence Club, you'll greet and assist guests with luggage and valet services, ensuring their arrival is smooth and stress-free. Your role includes providing an engaging introduction to the club as you guide guests to their residences, all while focusing on building long-term relationships with owners and employees. Whether it's driving shuttles to Vail's top restaurants, trails, or ski lifts, preparing cozy fires for s'mores, or managing long-term storage and shipping requests, you'll handle every interaction with professionalism. From answering calls and emails to ensuring personalized service, your attention to detail will enhance every guest's stay.
Location : Residences Bachelor Gulch | Bachelor Gulch
Start Date : ASAP
Employment Type : Full Time, Year Round
Schedule : We offer everyone a mixed schedule, flexibility is necessary: 6am-2:30pm, 7am-3:30pm, 10am-6:30pm, 12pm-8:30pm, 2pm-10:30pm, 3pm-11:30pm
Pay Rate : $15.00/ hour plus tips ( with gratuities, our Bell team has been known to earn at least $30/hour ; you earn based on how hard you work!)
Minimum Requirements
The ideal candidate brings a high school diploma or GED, coupled with two years of hospitality experience, or an equivalent mix of education and training. With a strong foundation in hospitality principles and practices, they're also tech-savvy, proficient in software applications like Microsoft Office Suite, Opera PMS, and Alice. Exceptional customer service skills are a must, alongside a keen command of written English for polished emails and texts. A knack for engaging with diverse individuals, whether over the phone, via email, or in person, is essential. Familiarity with area events and club amenities is a big plus, and candidates should be comfortable lifting up to 50 pounds to assist guests as needed.
Benefits & Perks:
Complimentary staff meals! Rotational 4 day work week this summer! Joining a great team of people! Health Insurance - Choose from three plans! Dental, Vision, & Voluntary Benefits; Life Insurance; Winter Incentive Program (Merchant pass or equivalent bonus; dependent on start date); 401(K) Plan with Discretionary Employer Match; Paid Time Off & Paid Sick Time; Career Development Trainings; Discounted Gym Membership at The Athletic Club Westin; Discounts at Eye Pieces & Venture Sports; Corporate Discounts with Perk Spot; Sabbatical Program; $500 Referral Program; Employee Assistance Program
Why East West Hospitality
At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
We are: Entrepreneurial, Local, Transparent, Supportive, Personal, and Collaborative.
Based in Colorado, East West Hospitality has more than 35 years of success managing some of the world's favorite resort communities and urban centers. We specialize in association, rental and property management, hotels, spas, fitness, restaurants, and retail operations with locations in Colorado, South Carolina, California, and Hawaii. We have over 1,500 employees who are sharing their passion for hospitality in the places where they live, work, and thrive.
We hope you'll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.
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