Solar Qualifying Specialist (Call Center)

  • Eatontown
  • Boundless Energy, Inc
Job Description Job Description

We are  Boundless Solar . Founded in 2020, we are now one of the fastest growing solar companies in the United States and hyper-focused on only one mission; to safeguard our planet by assisting as many people as possible transition their homes to solar energy.

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

 

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​ Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Hubspot knowledge a PLUS
  • Proficiency in Microsoft office
  • Bilingual a PLUS

Schedule: 

Rotating 

  • Monday- Fri 12-8:30PM
  • Tuesday - Friday 12-8:30PM & Sat 9-5:30

Total Compensation Range: 

$16 - $18 p/h plus Uncapped Commission.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Schedule:

  • 8 hour shift
  • Weekend availability

Ability to commute/relocate:

  • Eatontown, NJ: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Call center: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

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