Customer Event Representative

  • Beavercreek
  • V Management Group Inc

Customer Event Representative
Our client is a leading customer support and sales management firm dedicated to delivering reliable retail customer service solutions. They excel in enhancing consumer accessibility through meaningful interactions and serve some of the world’s top brands locally.
Role Overview:
We are seeking a Customer Event Representative to represent the brand with professionalism and enthusiasm. This role involves engaging with potential customers, addressing inquiries, and ensuring high customer satisfaction.
Key Responsibilities:

  • - Engage with customers, answer queries on products, services, and billing.
  • - Verify and update customer account details.
  • - Collaborate with the customer service and sales teams to meet targets.
  • - Maintain a positive and welcoming attitude in challenging situations.
  • - Continuously improve customer experience and contribute to company morale.
  • - Stay informed on product knowledge, promotions, and customer acquisition strategies.

Qualifications:
  • - High School diploma or GED equivalent.
  • - Strong time management and task completion skills.
  • - Quick learner, open to feedback.
  • - Positive team player, capable of independent work.
  • - Calm and composed under pressure.
  • - Respectful and professional in all interactions.
  • - Ability to build strong relationships with senior staff.
  • - Adherence to company policies and procedures.