District Manager

  • Minnesota
  • Beacon Hill
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Position Mission: The District Manager is responsible for growing sales and cash flow by directing the operational activities of multiple food service establishments and performing all actions necessary to manage a district, including: hiring, training, coaching, supervising, disciplining and evaluating General Managers and other employees; determining district metrics; directing personnel and providing infrastructure and oversight to facilitate each establishment in achieving district metrics; and ensuring district-wide compliance with mission, brand, culture and legal requirements.

Responsibilities Include, but are not limited to: Directing the work of General Managers and other employees by: * Managing 6-12 General Managers and a geographic region of approximately 5-15 establishments. * Interviewing and hiring General Managers and making promotion decisions * Supervising, directing, training, and coaching General Managers and other employees * Evaluating and reviewing General Manager performance including preparing and conducting performance reviews and preparing and administering corrective actions * Conducting regular district management team meetings/conference calls, profit and loss statement reviews, and quarterly operational reviews * Creating and communicating district expectations and ensuring General Managers are held accountable to results * Supporting General Managers during execution of initiatives, ensuring operational excellence and business results * Supporting district management teams to be successful by, among others, identifying, communicating, and resolving field operational issues * Creating career development plans and preparing General Managers for succession planning opportunities Managing district operations by: * Leading the district management team to attain maximum sales and profit results, increase sales growth and transactions, generate cash flow, and ensure appropriate return on assets and investments * Executing and directing the execution of operational plans, ensuring establishments operate business in the most efficient and effective manner possible while delivering optimum results * Evaluating and directing financial performance and measurements of assigned district * Ensuring district meets or exceeds operational goals for all key performance measurements to include sales, transactions, OSAT, cleanliness, speed of service, order accuracy, product availability, controllable labor, and other metrics * Creating and managing district operating budget to ensure cost-effective operations * Reviewing operational reports to monitor key performance measurements and analyze and address business trends * Developing and implementing plans to support assigned district to meet or exceed required metrics * Managing the execution and measurement of results for assigned strategic, operational plans and organizational objectives * Enforcing all company standards, guidelines, and policies. Managing general operations by: * Maintaining a deep understanding of all products offered, menus and Company standards * Leading Team Members by example and always striving to deliver an exceptional experience to every guest * Fostering a positive and fun team culture conducive of the Company's principles

Required Education, Experience and Skills: * Must have high school diploma or equivalent * Must have a minimum of 5 years' experience as a general manager, multi-unit, or district manager within the food service, hospitality, or retail industry * Must have excellent oral and written communication skills * Must show demonstrated success leading, coaching, and developing employees * Must be able to travel 50% of the time * Must be familiar with federal and state employment, safety, and food regulations * Must be able to work varied hours/days as business dictates including early hours * A college degree in business or hospitality management is preferred * Food industry experience is strongly preferred * Experience supervising multiple units is preferred

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