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[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401K / PTO - As a Student Support Specialist you'll: Assist students, handling incoming interactions via phone, chat, email and help desk support tickets; Actively listen to student concerns and challenges in order to efficiently identify, mitigate and provide solutions; Work independently to follow documented processes and procedures when working to solve student issues/concerns; Meet and/or exceed individual and team performance metrics designed to ensure all goals are achieved...Hiring Fast >>
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