Service Coordinator

  • Pleasant Prairie
  • Uline
Service Coordinator
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158

We're passionate about our products because our customers rely on them to run their businesses.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities

Act as the customer liaison for our Repairs department, troubleshooting and communicating the product repairs process by phone.

Collaborate with vendors and internal departments to ensure timely resolution of customers' service and repair needs.

Document all communication, estimates, orders and billing in daily and monthly reports.

Track product loaners and parts for work performed.

Minimum Requirements

High school diploma or equivalent. Bachelor's degree preferred.

2+ years customer support experience a plus.

Excellent communicator – speaks and writes clearly and to the point.

Team player with excellent organizational skills.

Bilingual (English / Spanish) a plus.

Benefits

Complete insurance coverage includes medical, dental, vision and more.401(k) with 5% employer match.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

On-site café with executive chefs and seasonal dinner-to-go options.

First-class fitness center with complimentary personal trainers.

Over four miles of beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,000 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!