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Job Description Job Description
We are looking for a Service Appointment coordinator to help schedule service appointments daily. Located just off exit 65 on RTE 95 in Westbrook.
At Westbrook Honda, you can expect to work on a team of dedicated employees. Our team works with a collaborative approach and encourages success amongst each of our members. Experience preferred, but we will train anyone with a great attitude!
WE OFFER:
- Health & Dental
- 401K with Company Contribution
- Paid Vacation
- 5 Work Week
- World class facility
- Free Saturday lunches
- Closed on Sundays
Job Summary: The right candidate will have excellent communication skills, reliable, a positive attitude, comfortable speaking to customers on the phone and communicating via email and text by desktop computer. The day-to-day duties in this role include answering service department phones, booking service appointments and contacting customers by phone and email regarding their satisfaction.
Qualifications
- Excellent communication skills
- Comfortable with phone and computer
- Ability to multitask
- Positive attitude
- Punctual nature and reliability
- A professional appearance
Responsibilities
- Answer incoming service department calls
- Booking service appointments
- Contact customers by phone and email regarding their satisfaction
- Communicate with callers in a professional, friendly, and efficient manner
- Assist monitoring and managing our fleet of 25 loaner vehicles
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