Field Claims Representative

  • Riverdale
  • Cincinnati Insurance Company, Inc.

Join our team as a Field Claims Representative

We are seeking talented individuals to join our Field Claims department. As a Field Claims Representative, you will play a crucial role in investigating and evaluating multi-line insurance claims through personal contact to ensure accurate settlements. This role offers the opportunity to work independently, collaborate with diverse teams, and provide exceptional customer service.

Responsibilities:

  • Complete thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Utilize claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service

Qualifications:

  • Strong interpersonal and communication skills
  • Problem-solving and negotiation skills
  • Ability to work independently and follow-up in a timely manner
  • A valid driver's license
  • Bachelor's degree or equivalent experience

Join us and build a rewarding career, while enjoying a variety of benefits and amenities. Embrace a diverse team and contribute to our mission of providing outstanding service in the insurance industry.