FT Customer Care Representative - Work From Home

  • Fairfield
  • Talkdesk

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Benefits / Equipment provided - As a Customer Care Rep you'll: Answer technical support tickets via email, chat, Screen shares (Live troubleshooting), and phone; Communicate with customers in a professional and empathetic manner; Provide timely and accurate customer feedback; Manage multiple tickets and tasks at one time; Collaborate with engineering and product teams to solve more complex issues; Document customer interactions and maintain customer records in Talkdesk's CRM system...Hiring Fast >>