Facilities and IT Coordinator

Exciting News!!! Now through September 2024, Child and Family Focus is offering a $500 sign on bonus*; $250 to be paid on the first check, $250 to be paid on the paycheck following 6 months of employment.

*Bonus amounts could be prorated based on number of hours worked

Position Summary
The IT and Facilities Coordinator will be responsible for assisting both the IT and Facilities departments. The objective of this position is to ensure that CFF’s IT equipment and facilities operate efficiently by providing employees with optimal working conditions.
This is a full-time, hourly position.
Required Qualifications:

• High School Diploma or GED
• One or more years of experience in Information Technology, preferably in a healthcare setting

Preferred Qualifications:

• Bachelor’s degree in Information Technology or a related field
• Proficient with Microsoft Office Suite

Duties and Responsibilities:
Facilities Department:

• Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments
• Travel to the various CFF locations for Facilities maintenance and emergencies
• Manage the upkeep of equipment and supplies to meet health and safety standards
• Inspect buildings’ structures to determine the need for repairs or renovations
• Review utilities consumption and plan ways to minimize costs
• Control activities like parking space allocation, waste disposal, building security, etc.
• Allocate office space according to needs
• Review supply orders for all CFF office locations
• Monitor, review and negotiate services for office locations including cleaning services and water delivery
• Track and negotiate service contracts
• Keep financial and non-financial records
• Maintain inventory of all equipment and furniture
• Perform analysis and forecasting for the Facilities department

IT Department:

• Manage the onboarding process for all new hires – create accounts, prepare equipment, train, and maintain tracking spreadsheets.
• Manage the termination process for exiting staff – coordinate the return of equipment and process once received.
• Travel to the various CFF locations to meet with staff for training, assistance or deploying equipment
• Respond to all Helpdesk tickets within one business day – triage and assist or delegate.
• Maintenance of tracking systems, including Asset Database, Receipts for Company Property, phone allowance forms, Ruby directory.
• Maintenance of IT equipment both onsite and remotely.
• Provide onsite IT assistance at all CFF office locations.
• Set up equipment to agency standards
• Dispose of outdated equipment
• Obtain quotes and purchase equipment according to agency needs and budgets.

Overall Responsibilities:

• Assist with other agency projects and initiatives
• Implement changes and best practices for the IT and Facilities departments
• Use and implement the 5 core values of Trauma-Informed Care in all work practices – Safety, Trustworthiness, Choice, Collaboration, & Empowerment.
• Other duties as assigned.

Essential Functions:

• Read, write, and communicate effectively in various platforms such as email, phone, virtual video conferencing, and in person.
• Utilize computer equipment, computer software (such as Carelogic, ETO, Microsoft Office), and office equipment (such as phone, printer/scanner/fax machines).
• Drive in your own vehicle to assigned office, and other CFF office locations as required.

Work Environment:

• Standard office environment
• Demonstrate ongoing availability to work a hybrid schedule with 3 required in-office days per week.
• This position includes the potential for 2 days per week of remote work. Remote work in designated spaces must adhere to confidentiality and HIPAA-compliant standards and have reliable internet access.
• Varied work schedule, evenings may be required based on need.

Compensation and Benefits:

• Pay starting at $18-19 an hour
• Annual Salary Increase and Bonus
• Flexible Hybrid Schedule allows for Work/Life Balance
• Medical and Vision Benefits offered on first day of employment, 3 plan options offered by Independence Blue Cross
• Dental Benefits offered on first day of employment, 2 plan options offered by Guardian
• Ancillary Benefits offered on first day of employment, such as Accident, Critical Illness, Cancer, Short Term Disability
• Employer Paid Long Term Disability and $50,000 Life Insurance Policy
• 9 Paid Holidays
• 17 days of Paid Time Off with additional days added through years of service
• Paid Parental Leave
• Tuition Reimbursement 
• 401K plan with company match and profit sharing
• Mileage and Expense reimbursement for travel and training
• Company Issued Equipment
• Clearance Reimbursement

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.