Retail Experience Manager

  • Norridge
  • Best Buy
<div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">As the Retail Experience Manager, you’ll assume the leadership duties of an entire store to ensure employees are deployed efficiently and deliver excellent customer experiences. You’ll drive localized customer and employee strategies throughout their home location. You’ll also share trends impacting your micro-market (local surrounding stores) with the Hub Store Experience Manager. Additionally, you will be responsible for driving employee development and performance management.<p><b>What you’ll do</b></span></span></div><ul><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Enable and empower employees to drive world-class customer experiences</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Drive employee experience strategy across the micro-market to drive seamless customer experiences</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Lead efforts to maximize results or provide course correction as needed</span></span></div></li></ul><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><b>Basic qualifications</b></span></span></div><ul><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">2 years of experience as a supervisor or manager in business, military or related fields</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">2 years of sales or customer service experience</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">1 year of experience managing and reviewing operational expenses and revenue</span></span></div></li></ul><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><b>Preferred qualifications</b></span></span></div><ul><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Retail experience</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Consumer electronics industry experience</span></span></div></li></ul><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><b>What’s in it for you</b><p>We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.<p>Our benefits include:</span></span></div><ul><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Competitive pay</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Generous employee discount</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Financial savings and retirement resources</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Support for your physical and mental well-being</span></span></div></li></ul><div><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><b>About us</b><p>As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.<p>Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™</span></span></div><div><br /><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Best Buy is an equal opportunity employer.<p><strong>Application deadline: </strong>Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.</span></span></div> <img src="https://ars2.equest.com/? response_id=905db9c61a25d87e9b101903cdf5bf8c&view" alt=" " width="1" height="1"/>