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Do you have the skills to manage a group of individuals? If you answered YES, we have the job for you!!Manage overall operations and is responsible for the effective and successful management of labor,productivity, quality control, and safety measures as established and set by the Operations Department. Theexperienced operations manager will ensure safe and efficient operations. Serve as a company representativeon customer issues. Enhance the operational procedure, systems, and principles in the areas of informationflow and management, business processes, enhanced management reporting, and look for opportunities toexpand systems. Carry out supervisory responsibilities in accordance with company's policies and applicablelaws.Operations manager duties and responsibilities may include interviewing, selection, and hiring; training newand existing employees; planning, assigning, and directing work; authoring and discussing with employee'sperformance appraisals; addressing employee performance and corrective action plans; employee motivationand rewards. Organizing the budget of the company in collaboration with the branch manager.Operations Manager Job Responsibilities:Oversees operational systems, processes, and infrastructure while looking for opportunities ofimprovement or revision.Anticipates and tracks operational and tactical risks and providing strategic solutions.Plays a significant role in long-term planning, project status reporting, and implementing changecontrol processes.Oversees and reports weekly, monthly, quarterly, and annual metrics.Identifies trends and assess opportunities to improve processes and execution.Manage staff levels, wages, hours, contract labor to revenueThe ability to anticipate customer needs, change goals and direction quickly and multitask.Proven experience supervising departments of 15+ employees.Collaborates with home office team members to ensure seamless business execution, reinforcepositive morale, and uphold company values.Collaborates with transitions and onboarding team as needed.Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexityinvolving stakeholders and escalate to appropriate level when required.Manage the daily activities of assigned portfolio sites to include appropriate cleaning of all offices, concourses, seating areas, washrooms, and all public spaces.Serve as primary point of contact when there are customer issues related to equipment quality,customer service, or accidents and mishaps on-site.Establishes and maintains credible, professional relationships with clients, internal businesslines, and external vendors.Solicits and responds to feedback while gaining commitment and support.Uphold the highest standards of cleanliness, safety, and conduct.Works closely with management team to ensure all operational, administrative, and compliancefunctions within the firm are being properly executed.Coordinate, schedule and perform all special project work for assigned building.