Asset Protection Manager-Portland Division Wide Posting

Job Description

KEY ACCOUNTABILITIES:

• Protect customers, associates and company property.
• Promote the adherence to company policies and procedures; familiarize associates with company rules and regulations.
• Work closely (partnership) with District Managers and Area staff .
• Investigate both internal and external issue while working closely with Labor Relations, Human Resources, and Legal.
• Investigate Human Resource issues, including but not limited to sexual harassment, workplace violence, wage and hour issues, etc.
• Conduct security investigations and assist in follow up actions.
• Protect company assets to include, property against theft, illegal entry and illegal activities.
• Report investigation findings to Human Resources and Legal departments for disposition.
• Present facts at unemployment, EEOC and union hearings as appropriate.
• Maintain formal and informal channels of communications though the organization.
• Promote the Exception Reporting System to ensure compliance with goals and objectives.
• Proactive Loss Prevention and shrink reduction initiatives.
• Federal wage and hour compliance.
• Act as liaison for the following: Corporate Council, Labor Relations/Human Resources, Government Agencies, Operations personnel, Law Enforcement Agencies, Community groups, Outside Agencies, Judicial Agencies.
• Perform audits in retail stores, prepare and submit required reports for management review.
• Ensure proper maintenance of Security programs designed to protect Customers, Associates and Company Assets.
• Ensure training programs for Security/Loss Prevention, Security Department and all other Area personnel including new-hires.
• Identify security problems, concerns in assigned locations.
• Consult associates and management on store security, sanitation safety (where applicable), policies and procedures.
• And any other job responsibilities/duties assigned by the division.

KNOWLEDGE AND EXPERIENCE:

Education Level:

• Bachelor Degree or equivalent work experience.
• 3+ years experience in loss prevention / asset protection.

Skills and Experiences:

• Knowledge of city, county, state penal codes, particularly those laws related to but not limited to shoplifting, arrest, courtroom demeanor, bad check collection, etc.
• Possess the initiative to help create and nurture a world class Loss Prevention team through training programs, promotion of the department, identification of high achievers, etc.
• Possess the ability to motivate and work with and through others to achieve desired results.
• General knowledge of computer capabilities (word, excel, e-mail).
• Possess good communication skills, both oral and written as well as the ability to make effective presentations before groups.
• Possess strong interpersonal skills to deal effectively with a wide variety of people both in person and over the telephone.
• Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe and thorough completion of work activities. Possess ability to concentrate and deal with frequent interruptions.
• Multitasked oriented.

TRAVEL REQUIREMENTS:

• Division-wide travel, up to 70%.

PHYSICAL ENVIRONMENT:

• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at desk or computer terminal.
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday.
• Incumbent could spend a majority of time traveling throughout the Division visiting retail units, attending hearings and arbitration, etc.
• Must have own transportation and be available for overnight travel.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.