Facilities Custodial Manager

Salary: $61,478.00 Annually

Location : Main Campus - 1701 E Front Street, Traverse City

Job Type: Full-Time

Job Number: 2022-00316

Division: Finance & Administration

Department: Custodial Services

Opening Date: 09/27/2024

Closing Date: 10/11/2024 8:00 AM Eastern

We are committed to enhancing and cultivating a diverse, equitable and inclusive environment through actions that foster a sense of belonging and safety for all members of the NMC community.
Summary & Qualifications:

Summary
This position is responsible for overseeing the day-to-day operations of Northwestern Michigan College's custodial team. This includes managing staff, scheduling work, ensuring cleanliness standards are met, and maintaining a safe work environment.

Required Qualifications:

• High School Diploma or equivalent, with some additional certification/ training
• 4+ years of experience in a custodial, facilities management, housekeeping, or similar environment.
• 2+ years of supervisory or management experience.
• Experience using a computerized maintenance management software (CMMS)

Preferred Qualifications:

• Associates degree or higher in Facility Management, Engineering, Business, or related field.
• 3+ years of custodial or commercial cleaning experience.
• 3+ years of supervisory or management experience.
• 2+ years of experience using a CMMS
• 1+ year of experience in a union environment.

Essential Responsibilities

• Participates and assists in planning, development, implementation and evaluation of services provided by the Custodial team.
• Conducts building inspections and directs internal and external labor sources to execute the cleaning and maintenance of bathrooms, floor coverings, glass, walk-off mats, Custodial equipment, etc.
• The Custodial Manager is service-minded and communicates openly and effectively with stakeholders across the college.
• Plans and manages the work of custodial teams on all three shifts, in an environment with time sensitive priorities and fluctuating staffing levels.
• Works standard business hours, however the role may require occasional training, development, or staff support outside or normal business hours.
• Provides leadership and guidance for the Custodial team through ongoing training, mentorship, goal setting, performance reviews, performance analysis, and assessments of labor production and efficiency.
• Hires, trains, mentors, and supervises direct reports; enforces a robust training program for custodial staff based on industry standards and best practices; conducts annual performance reviews.
• Supports set-up and tear-down for all college events not affiliated with the Hagerty Center by coordinating with Event Scheduler and directing labor and resources.
• Ensures staff are adequately trained and adhere to safety regulations/protocols in storing and operating equipment such as vacuums, floor scrubbers, floor sweepers, and more. Schedules and/or performs preventative maintenance for custodial equipment.
• Ensures staff are adequately trained and adhere to safety regulations/protocols when storing, handling, or administering hazardous chemicals such as soaps, polishes, and other cleaning agents. Ensures safety data sheets are logged and guidelines are followed.
• Ensures all departmental policies and procedures are designed and conducted in accordance with the provisions of the NMC and SEIU collective bargaining agreement covering all full-time custodial, grounds, maintenance, service and skilled labor trades staff.
• Follows all College purchasing policies and procedures in purchasing parts, tools, and supplies for staff; maintains keep-stock program and conducts monthly inventory. Reconciles and submits purchasing card receipts monthly.
• Utilizes computerized maintenance management system (CMMS) to track preventative and reactive work orders; tracks monthly completion metrics.
• Manages contractors and small projects (typically < $50,000) related to annual and semi-annual custodial projects; seeks quotes or bids and performs first-pass analysis.
• Provides administrative and management support to the Director of Facilities.
• Contributes to the success of the Facilities department by performing all other essential duties as assigned.

Work Environment

Lifting Activities
Most frequently lifted object: 20 29 lbs. lifted to chest level; 20-29 feet (Several times
per day)
Heaviest object lifted: under 50-75 lbs. lifted chest level; 20-29 feet (Occasionally)

Non-lifting Repetitive Activities
Arm Movement (Continuously)
Bending (Several times per day)
Climbing (Several times per day)
Crouching (Occasionally)
Ducking (Several times per day)
Gripping (Continuously)
Kneeling (Occasionally)
Leaning (Several times per day)
Sitting (Several times per day)
Squatting (Several times per day)
Standing (Continuously)
Stooping (Several times per day)
Stretching (Several times per day)
Talking (Several times per day)
Twisting (Occasionally)
Typing (Several times per day)
Walking (Continuously)
Writing (Several times per day)

Other Physical Demands
Close visual work
Cramped work space
Exposure to chemicals
Exposure to cold
Exposure to dust
Exposure to environmental hazards
Exposure to explosion
Exposure to health and safety hazards
Exposure to heat
Exposure to noise
Exposure to toxic substances
Muscular endurance
Risk of electrical shock
Travel (less than 10%)

Mental Demands
Complex Calculations
Complicated Planning
Exercising Independent Judgment
Intense Concentration
Minimal Guidance or Direction
Performing Multiple Functions/Activities
Rapid Decision Making

Other Challenges
Precise accuracy requirements
Production deadlines
Protecting the physical safety of others
Risk of life
Safeguarding organization assets and property
Foundational Competencies

LEARNING

• Seeks opportunities to learn and grow professional skills, knowledge, and abilities.
• Stays up-to-date in professional area of expertise.
• Promotes learning and best practices while encouraging others' development.

INTEGRITY

• Acts with the highest degree of ethics.
• Exhibits personal responsibility and leads by example.
• Is fair, open, and honest in relationship with others.
• Holds self and others accountable.

COLLABORATION

• Works actively and professionally with others to achieve shared goals.
• Gives credit and recognition to those who have contributed.
• Shares information, expertise, and resources to support others.

RESPECT

• Shows appreciation for others, recognizing good intent.
• Listens to others, ensuring they are heard before responding.
• Gives the benefit of the doubt when trying to understand other perspectives.
• Maintains clear, kind, and timely communication.

INCLUSION

• Seeks to understand and acknowledge others.
• Encourages everyone to use their unique strengths and abilities to enhance our community.
• Facilitates equal access to opportunities for everyone.
• Creates a safe space and promotes a sense of belonging for all.

INNOVATION

• Demonstrates creativity through imaginative and forward-thinking ideas.
• Is agile and able to pivot to meet current and future needs; embraces opportunities for positive change.
• Takes measured risks, learning and applying new and innovative concepts.
• Networks and collaborates with internal and external thought leaders.

STEWARDSHIP

• Invests responsibly in professional development to support career growth and success of self and others.
• Manages NMC resources responsibly, including all financial, physical, and environmental resources.
• Balances the cost of time and money to choose the best benefit for the College.

EXCELLENCE

• Demonstrates the highest standards of quality in all work.
• Sets and manages realistic goals; exceeds expectations of our learners and community, providing clear communication through processes and projects.
• Seeks to collaborate with individuals and organizations who share our vision and values.
• Embraces continuous improvement.

Exceptional benefits package, including medical, dental, and paid sick leave. Up to four weeks paid vacation within the first year of employment. NMC paid tuition benefits.For more benefit details, visit our

01

Do you have a High School Diploma (or higher degree) with some additional certification/ training?

• No
• Yes

02

Please select the highest degree attained:

• Less than High School Diploma or GED
• High School Diploma or GED
• Some higher education courses, training, or certification
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• PhD, Doctorate

03

Do you have at least 4+ years of experience in a custodial, facilities management, housekeeping, or similar environment?

• No
• Yes

04

Do you have at least 2 or more years of supervisory or management experience?

• No
• Yes

05

Do you have experience using computerized maintenance management software (CMMS)?

• No
• Yes

06

Do you have an associate's degree or higher in Facility Management, Engineering, Business, or a related field?

• No
• Yes

07

Do you have 3 or more years of custodial or commercial cleaning experience?

• No
• Yes

08

Do you have 3 or more years of supervisory or management experience?

• No
• Yes

09

Do you have 2 or more years of experience using a CMMS?

• No
• Yes

10

Do you have at least 1 year of experience in a union environment?

• No
• Yes

Required Question