Account Coordinator

  • Des Plaines
  • Nesco Inc

-Support AEs in onboarding and rostering of limited service hotels for major brands.

-Work directly with Corporate Customer onboarding teams to provide necessary info. updates.

-Assist in preparing for customer visits / business reviews ; surface potential selling opportunities to help set customer strategy

-Work with new customers to obtain credit app. (Bectran) and any necessary documentation (Letter of participation, Joinder) to facilitate onboarding. This includes an LOT( Letter of termination) when moving off of the customer program .

-Proactively identify opportunities to support AE in driving profit through analytical review of assigned customers, including driving compliance, conversions and penetration opportunities to improve
drop size performance

-Conduct analysis to produce customer reports in support of AE sales efforts

-Maintain customer order guides, including menu changes

-Assist AEs with internal reporting and record-keeping

-Work with functions to monitor slow and dead inventory for supported customers; provide analysis to AE to escalate with customer as needed

-Provide product listings and usage to divisions in case of business transfer

-Runs special reports as requested.

-Effectively communicate and coordinate between the sales team (AE and Inside Sales Team, CSR ) for assigned customers

Preferred Requirements:
Foodservice product knowledge and working knowledge of our internal programs and systems as it relates to Dotcom, Sous, Edge, Merlin, PRISM, Tandem, Excel, Word, PowerPoint, Invoice Retrieval, etc.

Demonstrate ability to communicate (written and oral) with all levels of an organization, customers, etc.

Ability to organize and prioritize tasks to meet deadlines; basic math and grammar skills and strong interpersonal skills; team player.

Solid computer skills in Microsoft Office Suite: Word, Excel, Access. Excel experience is a must.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.