Operations Manager

TWO MEN AND A TRUCK® OPERATIONS MANAGER

What We Offer
Pay range: $55,000 - $65,000 including bonuses
Health insurance available
Career advancement opportunities
Responsibilities
Calls customers to confirm their move dates and times
Shuttles trucks to repair shop or another location as needed
Completes move paperwork
Supports employee accountability and adherence to system standards and policies
Assists with employee scheduling and dispatch of movers and drivers
Troubleshoots employee/truck issues
Coordinates the fleet maintenance and equipment inventory programs
Assists with compliance for all DOT regulations and FMCSA guidelines
Oversees customer concerns and damage resolution processes
Responsible for being or designating the “on-call” emergency contact outside of normal business hours as needed
Participates in regular training and development programs offered through STICK MEN UNIVERSITY® to further the knowledge of the industry and TWO MEN AND A TRUCK® system
Requirements
Associate’s Degree in logistics, management, or other related field is preferred
A minimum of 2 years of relevant experience is preferred.
Valid driver's license and willing to drive a 26-foot moving truck as needed
Strong decision making ability
Understanding of and commitment to customer service and the TWO MEN AND A TRUCK® core values
Must be proficient with the following Microsoft applications: Word, Excel, Outlook
Excellent oral and written comprehension and communication skills
Excellent organizational and time management skills

This job is located at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Davie, FL. The employer at this location is 304 Lan Serv Inc.