Referral Coordinator

Job Description

We’re different. In a good way. In communities like ours, co-workers and patients are our friends and neighbors. Sometimes they are family. And we take care of each other like family. If you’re tired of the typical workplace grind, we have something very different in store for you. Reasonable hours, a devoted team, a commitment to improvement, and believing in the value of every person – whether employee or patient – are just a few of the qualities for which we’re known. We’re a human potential company . Join us and experience the difference of the Desert Sage Way. We can’t wait to meet you.

Desert Sage Health Centers believes in patient-focused care delivered through a caring team of competent and caring health care professionals. As a Patient Centered Medical Home (PCMH), Desert Sage Health Centers prides itself in the quality of care it delivers to more than 8,000  annual patients at three health center site locations. Our integrated system emphasizes prevention, healthy living and is designed to reduce health care disparities and avoid unnecessary trips to emergency rooms or other more costly forms of care.

Desert Sage Health Centers is currently recruiting an energetic full time Referral Coordinator team member who is self motivated, energetic, and approaches customer service with a smile first, for our clinical department! This individual collaborates with other health center team members assisting in the promotion of the health and well-being of patients. If this sounds like a good fit, then please apply!

Responsibilities:

• Assist with tracking, monitoring, and follow-up on referrals to internal and external providers.
• Maintain all referral coordinator buckets.
• Process urgent in-house Medical Records Requests for patients.
• Complete all prior authorizations initiated by referrals requested by the patient's Primary Care Provider.
• Work with the guidance of the care team to contact patients post-discharge and schedule follow-up care.
• Maintain strict confidentiality on all patient information.
• Assist patients in the completion of the 340B and Medication Assistance Programs.
• Perform all other duties as assigned.

Qualifications:

• 3 - 5 years of customer service/healthcare experience preferred.
• Bicultural/bilingual Spanish fluency preferred.
• Experience working with Hispanic populations preferred.

Education: 

• High School Diploma Required

Company Benefits: 

• Ongoing training and development.
• Opportunities for career advancement. 
• Medical
• Dental
• Vision
• Company Paid Group Life/AD&D Insurance
• 9 Paid Holidays and 1 Floating Holiday to use at will
• Paid Time Off
• HSA
• Employee Assistance Program
• 401(k) Match
• Referral Program

If you are self motivated, compassionate and ready to give back to your community, and have the necessary training, come join our team!

Desert Sage Health Centers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Powered by JazzHR