.. responsible for providing high-level support via Phone, Chat, & Email; Identify and resolve client issues/concerns; Establish customer relationships and improve client retention; Diagnose bugs and communicate customer issues/requests to the development team; Work with the latest cloud support systems .. read more
[Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Rep you'll: Answer and filter emails, support the Rise25 team, and pay close attention to all details; Manage incoming support tickets from clients and send email updates; Coordinate appointments with clients and prospects via Google Calendar; Organize documents in Google Drive and create Google spreadsheets; Attend regular check-ins and meetings with the team; Assist the episode production team when needed...Hiring Fast >>
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