.. 401k / PTO - As a Member Enrollment Specialist you'll: Be the first point of contact for prospective members; Contact prospects via phone to introduce and explain the Wellth program and assist them with enrollment by showing them how to download and use the app; Work the Member Operations team to conduct .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Support Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues; Escalate technical issues to the engineering team and communicate solutions to members; Draft support articles and assist with creating member tutorials; Use the Rocket Money app regularly and provide detailed feedback to the product team on beta Fast >>
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