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Zurich North America is currently looking for a highly motivated Learning Experience Designer to support our Zurich Resilience Solutions (ZRS) organization. In this role you will be responsible for the analysis process, design, and delivery of training programs and content of a technical and developmental nature. Ideally this role will be hybrid in the Zurich North America Headquarters in Schaumburg, IL. May consider other locations.
This role involves creating engaging and effective learning content, utilizing a variety of instructional design methodologies, and ensuring the training materials are aligned with industry standards and organizational goals. The individual will collaborate with subject matter experts from our various technical centers, stakeholders, and other team members to identify training needs and develop solutions that enhance the technical competencies of employees.
What You Will Do
- Design and develop engaging and interactive learning materials, including e-learning modules, instructional videos, job aids, and other training resources.
- Conduct training needs analyses to identify skill gaps and determine learning objectives.
- Partner with subject matter experts and stakeholders to gather information and ensure the accuracy and relevance of training content.
- Apply instructional design principles and methodologies to create effective training programs that meet the needs of technical engineering professionals.
- Manage training materials within the Learning Management System (LMS), track learner progress, and provide data analytics.
- Review, revise, and enhance training materials to ensure they are up-to-date, accurate, and aligned with industry standards and organizational goals.
- Program manage end-to-end learning experiences, including scheduling, resource allocation, and stakeholder communication.
- Assess the effectiveness of training programs and identify areas for improvement.
Required Qualifications:
- Bachelors Degree and 6 or more years of experience in the Communications or Project Management area
OR - High School Diploma or Equivalent and 8 or more years of experience in the Communications or Project Management area
AND - Experience in instructional design, content creation, or a related role
Preferred Qualifications:
- 5+ years of experience in instructional design, training content creation, or a related role, preferably within a technical, engineering, or insurance environments
- Proficiency using e-learning authoring tools (e.g., Articulate 360, Adobe Captivate, etc.), multimedia design software (e.g., Adobe Creative Suite), and Learning Management Systems (LMS)
- Technical Writing experience
- Customer education and training methodologies
- Proven ability to collaborate and work in a global team environment
- Performance consulting and analytical thinking
- Adaptable and flexible to exploring new tools and ways of working
- Certifications or bachelor's degree in instructional design, talent development, or program management
As an insurance company, Zurich is subject to 18 U.S. Code 1033.
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Schaumburg
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-AW1 #LI-ASSOCIATE