.. to new and existing members leading to increased enrollment and program completion rates; Effectively communicate value proposition of Bold's technology product and program; Utilize customer service tools to document interactions and maintain member records; Prioritize and handle a high volume of work .. read more
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As a Customer Experience Specialist you'll: Provide exceptional phone, text, and email support to consumers and health care providers in an effective manner via provided tools; Help guide consumers through various processes and assist with connecting them to doctors and medical offices; Continually focus on deepening consumer relationships by providing outstanding support; Provide feedback in order to improve overall customer happiness...Hiring Fast >>
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