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Introduction
Within ASML, the sector Customer Support (CS) is responsible for the installation, maintenance, upgrades and continuous improvement of ASML products. One of the departments in this sector is Yieldstar (YS) which is responsible for supporting ASML’s metrology platform. The YS UIR (Upgrades, Install and Relocation) coordinator provides the onsite coordination of all external support required to efficiently execute the installation activities at customer sites.
In this role, the Project Coordinator - Yieldstar will perform on-site coordination of the Yieldstar installations including: Customer managed resources, facility connections, monitor proper use of safety ways of working, and maintain operational schedules. Communicate plans and schedules to the appropriate stakeholders and make timely changes to the installation schedule accordingly.
Roles and responsibilities
Own workstreams within a larger project and able to develop and drive autonomously a project plan and chase a successful execution with regular updates to relevant internal and external stakeholders.
Meet with internal and external customers to maintain two-way level of commitment to keep all involved and affected parties informed of progress.
Working with product teams, and project team and account organizations locally and across the US to drive demonstrated value into product solutions that meets customers’ requirements and achieve tool-of-record configuration.
Work with the PLs, Manufacturing, and the local customer to plan and make all necessary preparations for the on-time execution of the Yieldstar (YS) Upgrade Install Relocation activity.
Audit pre-install parts and report quality issues.
Customer managed resources, facility connections, monitor proper use of safe ways of working, and maintain operational schedules.
Communicate plans and schedules to the appropriate stakeholders and make timely changes to the installation schedule accordingly.
Education and experience
Bachelor's degree in a technical discipline.
Minimum 1 year work experience in a dynamic, fast paced, customer focused role within the semiconductor or similar industry.
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
Must have strong organizational, communication, leadership and interpersonal skills.
Detailed oriented individuals with strong critical thinking, problem solving and follow-up skills.
Fast learner with strong self-motivation to grow technically; be able to perform job at high standard with minimum supervision and demonstrated ability to thrive in a high pressure and fast paced environment.
Ability to prioritize and organize actions effectively and efficiently.
Basic project management skills.
Self-starter that shows high drive, creativity, ambition and accountability.
Strong communication skills to collaborate with different stakeholders internally (Account Team, Business Development Managers, Project team, VHV headquarter, etc.) and external customers.
Other information
Legal/export license control (see below)
All employees must be able to pass an extensive background check to obtain customer clearance.
Expect to spend more than 50% of work time inside the clean room working with electromechanical equipment.
Non-exempt position requires domestic and international travel, and the willingness to work flexible shifts and extended hours including nights, weekends, and holidays; extensive overtime may be required during upgrade execution. Valid driver’s license and passport required.
At times, job requires standing for long periods of time and moving tools and equipment up to 40 lbs. in weight unaided.
This position will require international travel (up to 50%) to the field offices or other sites with short notice and uninterrupted periods up to 6 weeks in a row.
This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Request an Accommodation
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHRServiceCenter@asml.com to initiate the company’s reasonable accommodation process.
Within ASML, the sector Customer Support (CS) is responsible for the installation, maintenance, upgrades and continuous improvement of ASML products. One of the departments in this sector is Yieldstar (YS) which is responsible for supporting ASML’s metrology platform. The YS UIR (Upgrades, Install and Relocation) coordinator provides the onsite coordination of all external support required to efficiently execute the installation activities at customer sites.
In this role, the Project Coordinator - Yieldstar will perform on-site coordination of the Yieldstar installations including: Customer managed resources, facility connections, monitor proper use of safety ways of working, and maintain operational schedules. Communicate plans and schedules to the appropriate stakeholders and make timely changes to the installation schedule accordingly.
Roles and responsibilities
Own workstreams within a larger project and able to develop and drive autonomously a project plan and chase a successful execution with regular updates to relevant internal and external stakeholders.
Meet with internal and external customers to maintain two-way level of commitment to keep all involved and affected parties informed of progress.
Working with product teams, and project team and account organizations locally and across the US to drive demonstrated value into product solutions that meets customers’ requirements and achieve tool-of-record configuration.
Work with the PLs, Manufacturing, and the local customer to plan and make all necessary preparations for the on-time execution of the Yieldstar (YS) Upgrade Install Relocation activity.
Audit pre-install parts and report quality issues.
Customer managed resources, facility connections, monitor proper use of safe ways of working, and maintain operational schedules.
Communicate plans and schedules to the appropriate stakeholders and make timely changes to the installation schedule accordingly.
Education and experience
Bachelor's degree in a technical discipline.
Minimum 1 year work experience in a dynamic, fast paced, customer focused role within the semiconductor or similar industry.
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
Must have strong organizational, communication, leadership and interpersonal skills.
Detailed oriented individuals with strong critical thinking, problem solving and follow-up skills.
Fast learner with strong self-motivation to grow technically; be able to perform job at high standard with minimum supervision and demonstrated ability to thrive in a high pressure and fast paced environment.
Ability to prioritize and organize actions effectively and efficiently.
Basic project management skills.
Self-starter that shows high drive, creativity, ambition and accountability.
Strong communication skills to collaborate with different stakeholders internally (Account Team, Business Development Managers, Project team, VHV headquarter, etc.) and external customers.
Other information
Legal/export license control (see below)
All employees must be able to pass an extensive background check to obtain customer clearance.
Expect to spend more than 50% of work time inside the clean room working with electromechanical equipment.
Non-exempt position requires domestic and international travel, and the willingness to work flexible shifts and extended hours including nights, weekends, and holidays; extensive overtime may be required during upgrade execution. Valid driver’s license and passport required.
At times, job requires standing for long periods of time and moving tools and equipment up to 40 lbs. in weight unaided.
This position will require international travel (up to 50%) to the field offices or other sites with short notice and uninterrupted periods up to 6 weeks in a row.
This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Request an Accommodation
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHRServiceCenter@asml.com to initiate the company’s reasonable accommodation process.