Project Administrator

<strong>Overview:</strong><br><br> At Midwest Roofing, we recognize that roofing projects can be significant life stressors for homeowners. Our Client Success and Logistics team plays a pivotal role in transforming this experience into a positive and stress-free process. We are currently seeking a Project Administrator/Supplement Estimate Specialist who will be instrumental in providing initial and ongoing support to ensure client satisfaction and seamless project execution.<br><br><strong>Responsibilities:</strong><br><br> * Initial Client Engagement: Act as the first point of contact for clients, setting the tone for a positive experience and managing expectations from the outset.<br><br> * Supplement Estimates: Review completed roofing projects to identify and document any additional work required beyond the original estimate.<br><br> * Project Coordination: Collaborate with roofing crews and Client Success and Logistics to gather essential information, ensuring accuracy and thoroughness in project documentation.<br><br> * Insurance Liaison: Serve as the main interface with insurance carriers, submitting detailed supplemental estimates and handling adjustments to secure appropriate project compensation.<br><br> * Documentation and Compliance: Maintain accurate records in our project management system, Acculynx, ensuring all supplemental claims comply with industry standards and local codes.<br><br> * Client Relations: Address any client inquiries or concerns regarding the scope of work or billing, ensuring clear communication and resolution.<br><br><strong>QualificationsRequirements:</strong><br><br> * Exceptional organizational and communication skills, with a strong ability to manage multiple priorities.<br><br> * Experience in dealing with insurance carriers.<br><br> * Detail-oriented approach, ensuring precision in all supplemental estimates and project documentation.<br><br> * Proficient in Google Suite and Acculynx.<br><br> * Valid driver's license for on-site project assessments.<br><br><strong> Benefits:</strong><br><br> * Competitive pay tailored to experience and qualifications.<br><br> * Comprehensive health benefits and retirement plan with employer matching after 90 days.<br><br> * Paid vacation and holidays starting after one year.<br><br> * Continuous professional development opportunities within a supportive team environment.<br><br><strong>Join Us:</strong><br><br>Become part of a team that is dedicated to removing the stress of roofing projects for homeowners, making a significant difference in their lives. If you are driven to deliver excellent client service and thrive in a detailed and dynamic environment, apply today to become our Project Administrator/Supplement Estimate Specialist.